Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

I’m very impressed with the services I had done here! Amazing staff!

Alli, we've found that it's amazing clients that make great service possible, so thank you!

- Steve's Automotive Specialists - Millcreek
5

Extremely well done from start to finish.

Thank you Paul!

- Steve's Automotive Specialists - Millcreek
5

Thanks for coming in Tesa!

- Steve's Automotive Specialists - Millcreek
5

The service was amazing. They were very well informed. They have a great toy area where my little one was able to play and not get bored while waiting for my car. They provided drinks for us while we waited. I loved that they did a toy drive to help those who are in need during the holiday season. I came to this location for convenience today but I absolutely love the Clearfield location also!

Natasha, thank you so much for coming in and thank you letting us know how we did, it's very important to us that our clients are taken care of, Happy Holidays!

- Steve's Automotive Specialists - Millcreek
5

This place is AWESOME. they fixed my car after someone was naughty to it. They have awesome prices and service. My car is back to new thanks to their awesome mechanics. The receptionist is this elegant beautiful creature, I say that because she is OUT IF THIS WORLD hot. She is always superrrr nice, if you deserve it, and professional, She always looks super beautiful in her dresses and welcomes you with a amazing smile.

Shelby, happy clients make us happy, thanks for sharing your experience!

- Steve's Automotive Specialists - Millcreek
1

I took my Corolla to Steve's and they were about to charge me $3,000 in repairs. I decided to take it in to Gary's Automotive (downtown) for a second opinion. He only charged me $150 and said most of the repairs they suggested were unnecessary. We brought in our Nissan Sentra a few weeks prior to this and were charged $2,000 before we later found out we could have had those repairs done for significantly less. From our experience, it seems like they do their best to sell you on unnecessary repairs.

Jenny, it appears there's a serious misunderstanding as to whether our recommendations are 'necessary' or not and I'm truly sorry we failed to properly explain them. If we had done our job and properly communicated the information then you wouldn't have left this review. Just like you can buy a high quality vehicle for $40K or a lower quality one for $20K, you can find the same quality differences in repair and maintenance, this is a self evident fact. This issue here seems to be miscommunication. Please call me at 801-694-7936 and let's review what we recommended and if there's even 1 item we recommended that is truly unnecessary based on industry standards then I will give you $250 for our mistake and the extra trouble it caused you, I look forward to speaking with you soon! - Richard (Owner)

- Steve's Automotive Specialists - Millcreek
1

UPDATE: Despite my positive initial experience, I'm changing my five-star review to one star because I did a little research on the repairs that were done to my car and I was overcharged and paid for more repairs than was necessary. They tried to do the same thing when my wife took her car in -- she was told that she had $3000 of urgent repairs, but when we took it to a different shop for another estimate, she only really needed her brake pads changed ($150 at the other shop). The mechanic at Steve's kept trying to lower the price and cut out repairs from the list of things that were originally "urgent" and even asked us what he needed to do to get us to have them work on her car. It felt dishonest and like we were being oversold and overcharged. We had that experience already with my Nissan, spending over $2000 on repairs, most of which weren't urgent as they claimed... glad we dodged the bullet on my wife's car.

Erica, it seems you're convinced you were overcharged and I'm sorry you feel that way. Just as I mentioned below in response to your wife's review, it's a fact that you can buy a higher quality vehicle for $40K or a lower quality one for $20K. Now to say that the person who bought the $40K vehicle overpaid is purely a matter of personal perception and opinion, and this same principle applies to auto repair and maintenance. We recommend higher quality service because our #1 goal is to provide our clients with safe and reliable transportation. A dealer who only provides $20K vehicles may tell you that the $40K one is unnecessary, but does that make the statement true? Maybe to some, but not to the person who wants the features and benefits provided by the higher quality vehicle which the lower quality one doesn't have. We could have done the same job as the 'other shop' for $150 and only changed the brake pads but does that really mean the other recommendations we made (which would have made the vehicle more safe and reliable) are not necessary? It seems they may only be unnecessary to the low quality service provider and the people they convince to see things from only their narrow point of view. I'm absolutely convinced that with an open and honest conversation we can resolve this misunderstanding and possibly earn back your trust so please call me at 801-694-7936, thank you! - Richard (Owner)

- Steve's Automotive Specialists - Millcreek
5

I had multiple problems with my car that were no easy fix and Steve’s Automotive Specialist were able to help me out less than a day when they said it would be done by Friday night and I was just blown away with how helpful they were!! Amazing people that know what they’re doing!!

James, nothing makes us happier than hearing one of our clients say they had a great experience with us and it motivates us to work even harder to make sure they have that kind of experience every time they need our help, thank you!

- Steve's Automotive Specialists - Millcreek
5

This is by far the best experience I've ever had with an auto shop. Randy was super awesome and called me with all concerns and explained things in a way I could understand .They sent pics of things over text message and gave me multiple options. Again I can't say enough good about my experience. I will definitely be coming back!!!

Eric, we want our clients to have this kind of experience every and any time they come, thank you so much for letting us know we got it right!

- Steve's Automotive Specialists - Millcreek
5

These guys are AMAZING. My car had been giving me some issues lately and acting up, I took it in to Steve’s Automotive because they offered a FREE preliminary. Which I have to say is great, not many places nowadays do that. I waited in the comfy lobby, visiting with the receptionist while they took my car back. She was quite knowledgeable and kind. They even have a toy area for little ones to play while your waiting. What.....I know.....Like I said amazing. Their advisor came out and went over in full detail what was wrong with my car, with even pictures and report. He was patient with me making sure I understood everything and went over price options ranging from cost effective parts to premium parts with a lifetime warranty on parts AND labor. I take pride in my vehicle and want it to last me a long time so I went with the premium even though it was a bit more pricy. But as they say, you get what you pay for. And the lifetime warranty is just icing on the cake. My car runs AMAZING now and they kept me updated throughout the whole process. All I can say is if you live in the Clearfield area, and you need car repairs, go to Steve’s Automotive. They know what they are doing. Thanks Steve’s.

We couldn't ask for anything more than a happy client with a great story like yours, it really makes our day. Thank you so much for letting us help!

- Steve's Automotive Specialists - Millcreek
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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