They are knowledgeable. Cetainly more expensive then other places and not fast either. They also forgot to connect my vacuum line for my ac blower when they worked on my van. Took me about 20 minute's to fix it. Vs taking it back in. Shop has techs not mechanics. If you don't know the difference this place is for you.

I was on my way from work when my car broke down I managed to get it as far as the driveway to Steve's automotive and it died all the technisions came out to help me get my car into the shop and they were super nice and was very knowledgeable I really appreciate it I will definitely come here when ever I need help with my car

Would not recommend this auto shop to anyone. Prices are a joke! needed to have my cars injectors replaced, it was going to cost $1500! To replace 6 injectors?!? They were gonna rip me off! No way it was going to be that much! I had another shop fix it for way less. This shop needs to re think there prices.

I took my vehicle in for a simple oil change and a slow leak in my tire. They performed the vehicle inspection, checked the transmission and differential fluids. I picked up my car after they told me it was ready and drove to a dinner. After dinner, I came out to a massive oil spill under my vehicle and oil ALL over the back of my car from the wind blowing oil up onto the back of my car at freeway speeds. I looked under and quickly noticed they LEFT OUT THE PLUG on my rear-differential. By this time on Friday, they were closed for Memorial Day weekend. I could not drive my car the entire weekend plus the holiday and had to get a ride home. I texted, called, and left a voicemail for Steve’s Automotive immediately on Friday evening and never heard back… I had to call in again to get a response the following week! This was already over 4 days without being able to drive my car. The manager arranged for a tow truck to bring the car back in, fill the fluid, and get a new plug. Add on an additional day without my car, now 5 days, and only excuses about the tech who worked on the car from the manager. I am now driving for 3 days and realize the slow tire leak that I originally took my vehicle in for is still leaking, and I have to take my car back a third time. TO TOP IT OFF, when I went in to tell them I still had the original tire leak they failed to repair and now 6 days without my vehicle, the front desk attendant literally tells me “I guess that’s the way it goes”. That is not “the way it goes”! Again only an excuse about the tech who worked on the car. They claim "urgent" on everything from replacing my battery which they couldn’t back up when I asked what the Cold Cranking Amps my battery is supposed to be measuring to justify the CCA they measured as bad.; or when they told me I needed a carbon-cleaning for my engine which is usually justified by doing a boroscoping of the cylinder, which they didn’t do, they just recommend it as “Urgent” with nothing to back it up; or telling me I needed to replace my drive belt without doing a groove test, or pushing brakes that had plenty of life left, or with many others that they obviously put on “Urgent” to scare patrons into agreeing to the repair. They also tried charging me $70 labor just to change a cabin filter, which I did myself in under 3 minutes! Be wary of what they recommend and read your owner’s manual to know what your particular vehicle needs for preventative maintenance. I’ll tell you briefly about my wife’s experience taking her car in for an oil change. When she got her car back at the end of the day she drove out to Sandy (I was not there). While she was out there, the technicians called her and say “I think we left a tool on your car, we need to get it back”. She said she was busy and couldn’t leave right then, so the technician drove out to Sandy to get the tool from under the hood and told her she needed to drive back to the shop immediately. Which was in a blizzard. When she pulled out to drive back to the shop there was a HUGE oil spot under her car and a stream she could see from where she was driving. I don't even want to imagine what else they could have screwed up. They got the tools off the car and filled her engine oil and let her go on her way. They said they would send a gift card in the mail, but we never receive one… They asked us to give them a second chance after my wife’s issue and we did, now 3 chances. Not once offering any kind of reimbursement or compensation to me for lost time, only excuses, and never following through with the card for my wife. We tried to give the benefit of the doubt, but this is just ridiculous. UPDATE: The owner, Richard, is working to resolve the issues we have had with a refund and credit. We are reticent to try again, but will likely give them another chance due to convenience of location and Richard's efforts to make things right. We appreciate his support. I am updating the review to 3 stars (from 1) until we can confirm service has improved and deserves more...

I'm a mechanic for a living so I don't like paying other people to work on my car. But I was on a road trip through town when I needed some work done. They got me squared away real quick. Seems like a straight forward and honest shop. Reasonably priced.

I will never return to Steve’s Automotive. The location is convenient so we decided to try them out. I took my car in for a simple oil change and emissions in January. After they were done I picked up my car and drove out to Sandy. I received a call from Steve’s that they had left a part in my car (?) and when I told them I couldn’t drive back right then (it was a blizzard) they offered to drive to Sandy to retrieve the part. When the mechanic arrived to get the part he noticed there was a huge puddle of oil underneath my car and said that they must not have put the cap on correctly so I was leaking oil. He said I had to drive back to the shop immediately. I then drove all the way back to Millcreek in a blizzard while my car was leaking oil (you could see the trail of oil wherever I drove). They replaced the cap and apologized and said they’d send me a gift card in the mail, which they never did. My husband decided to give them a second chance and they did the exact same thing to his car. They left the cap off the differential and his car leaked oil everywhere and had to be towed back to Steve’s Automotive. You can read more details in his review. Needless to say we will never go back and I would not recommend taking your car there. *UPDATE: The owner, Richard, is working to resolve the issues we have had with a refund and credit. We are reticent to try again, but will likely give them another chance due to convenience of location and Richard's efforts to make things right. We appreciate his efforts. I am updating the review to 3 stars (from 1) until we can confirm service has improved and deserves more.

I had some work done on my car here. They were quick and had good communication. However, they ended up charging a lot more than I expected so I called around. They charged me $400 more than their competitors down the road quoted. Because they already had my car pulled apart I just let them do the work even though it was much more expensive. After I got my car back, it continue to have the same issue. At this point I returned with my vehicle and they became avoidant. I was told my vehicle was just fine until I took a video of it running poorly and finally had a mechanic look at my car again. Then they told me that I would need to replace all four of my catalytic converter’s and they quoted me at about $2700 in addition to my original $950 dollar bill they had charged... So I took it down the road to chucks Automotive. They did two of the catalytic converter’s for just over $1200 and my car is running well again.

At first I was disappointed with the service I got at Expertec. But the employees there went out of their way to make sure all issues were resolved and that I was happy with the service I received. Great customer service.

Best, most kind and helpful mechanic shop I’ve ever come across!! Here’s our amazing story: We were in town for the Ragnar. If you’re not familiar with it, it’s a 200 mile relay with teams of 12 runners who take turns running different segments of the course that can last up to 24 consecutive hours. I had half our team... 6 teenage runners in my suburban. Just two hours into the race, my car broke down. It was 4:30 on a Friday afternoon and I was in the middle of nowhere with no cell reception. A race official was driving by and arranged for a tow truck. I was able to talk to the tow truck dispatcher to explain the problem and he said he would send a mechanic with the tow truck. Expertec is who came. The mechanic/driver assessed the situation, got the car running on the spot and said it needed some additional work. Then he said, “I could tow you, but I’d have to charge you for that. It’ll run now and you could get it to our shop and that would be faster. Come now and we can take care of you.” So, I drove directly there. The shop was closed by this time, but they got right to work anyway and fixed the problem quickly. It wasn’t a permanent fix because the parts places were all closed but they said it would get us through the race. Then they wished us well, didn’t charge us for the fix, and recommended we get it looked at during business hours at a mechanic closer to our home sometime next week. They had nothing to gain to help us, but they did it anyway. We got back to the race and it worked out just fine for our team to do well in the race. Great people! Trustworthy people!! I highly recommend them!