Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

My family was planning a road trip and I wanted to make sure the car was in good condition for the trip. I spoke to a really nice guy on the phone and we scheduled an appointment. I show up on the day of the appointment and they took my car in for a general inspection. I was planning on waiting at the shop until it was done but it would have taken a while. So they asked if they could drive me to work and pick me up later from work! Well, I work downtown Salt Lake and they’d still do it! How amazing is that! I’ve never seen that type of service. Jim drove me to and from work. Super nice man. Had a great chat. Mike called me while I was at work and gave me a summary of the results of the inspection. They sent me a report with pictures explaining the different maintenance items that the car would need. Though I decided not to go through with the repairs, they were still very understanding which I appreciated. Jim picked me up from work and we headed to the shop. The lady at the desk was super friendly! I was prepared to pay for the inspection but she gave me a very discounted and extremely generous price ;) I can’t complain. Definitely will come back for car problems. You have gained my business.

Luis, thank you for giving us a chance to show you how we do business and we look forward to helping you take great care of your car. Have a safe and memorable road trip!

- Steve's Automotive Specialists - Sandy
2

Be very careful. These guys are slick. They have the upsell thing down. Not just the mechanics. The front desk person even has like 2 or 3 little upsells she tries to get you to do. You'll know exactly what I mean if you go in for one simple thing or a "check up". They'll find all kinds of things wrong that you have to fix all of the sudden. But don't worry, they'll give you a "deal". It's totally old school auto mechanic "upsell" stuff. It was kinda funny actually. I had them do ONE thing and they did do it right so that was fine but I've never gone back and I wouldn't recommend them to anyone, especially if you don't know much about cars. They will take advantage of you.

Helpful Neighbor, this review has all the earmarks of a fake review left by a competitor with malicious intent, which violates Google's review policies. Accordingly, I'm asking you to do the right thing and remove this review. If by chance this is a legitimate review please call me immediately at 801-694-7936 and we'll set a time to meet at any one of our 3 locations and together we'll review the actual condition of your vehicle along with the recommendations you were given and if we find even 1 recommendation that is not legitimate by industry standards I will give you $250 cash for our mistake and for your trouble! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
5

Steve's Automotive is a fantastic place to take your vehicle!! They truly care about your vehicle AND your personal safety when operating your vehicle. The amount of detail they provide during the preliminary inspection of your car is great, but the full inspection they complete during repairs is second to NONE! I will only take my vehicles to Steve's going forward. Mike is very good at describing the work that needs to be done, and how it was done. And Debbie is great too, so awesome to work with!! White glove service from beginning to end! Thanks everyone!

Carlos, we've found it takes fantastic clients to appreciate fantastic service so thank you for being an awesome client!

- Steve's Automotive Specialists - Sandy
5

Had a great experience with SAS, its hard to find a honest hard working shop.

Kevin, we're so glad you had a great experience and we sincerely appreciate your trust, thank you!

- Steve's Automotive Specialists - Sandy
5

As always I can count on Steve's Auto for precise, efficient and friendly service. My Toyota is always happy for a 'car-spa day' at Steve's as well =). Thank you for keeping us both going strong on the Utah roads!!!! I wanted to add, off course, another awesome review to particularly Debbie Steve's Auto's receptionist!!!! She is always cheerful no matter how busy it gets there, not to mention, polite and concise. Thank you for helping me solve the 'under belly' of my car mystery =). All my best Kate.

Thank you Kate, reviews are very important to us as they help us know how we're doing in fulfilling our mission of providing the best possible service to our clients, we truly appreciate you taking the time!

- Steve's Automotive Specialists - Sandy
5

Great place. They are always nice and get me well taken care every time. Great quality work and prices. I come often.

Mark, it's for our loyal clients like you that we strive to give the best service possible, thank you very much for your trust and support!

- Steve's Automotive Specialists - Sandy
5

I am very impressed with the service and prices! Highly recommend!

Thank you so much Brandon!

- Steve's Automotive Specialists - Sandy
2

Brought my car in for repairs. Asked how much it would be, since the car isn't worth much and it wouldnt be worth thousands in repairs. Gave me an estimate that worked, so I told them to go ahead. When I get the car back, it's still messed up, and it's something else, which I also have to pay for, despite their guarantee. 2400 dollars later, I've sunk more money in to the car than it's worth and it still isnt driving properly. Plus they're only open on weekdays during working hours. Honestly avoid at all costs.

Matt, it sounds like the real issue here is that you paid for a repair you hoped would resolve your vehicle's issue and it didn't, which I think we can reasonably agree would make anyone unhappy. It also seems reasonable that there is more to this story than you have shared because if we give a guarantee we keep it, period. So, please call me at 801-694-7936 and I promise I'll whatever it takes to help make things right! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
1

I’m not usually the one that writes reviews. I thought I would try Steve’s after reading positive reviews and I gotta say what a let down it was. Confirmed the reason I don’t like mechanic shops. Took it in for a transmission flush and front end alignment. First they got fluid all over my transmission so for the past month it smells like ATF everywhere I go. The guy that did my alignment didn’t even tighten down all the bolts so my control are m would move as I’m driving around and pop every time I turned the wheel. It was originally supposed to be $150,which ended up being more, but I got a call while they had my truck and they wanted to do some other repair which he quoted me OVER $1000!!! I am extremely disappointed which the service I got and wouldn’t recommend this place

Corban, it sounds like you had a negative view of mechanics before visiting our shop and when things didn't turn out as you expected it reinforced that perspective. I'm truly sorry you feel the way you do and I would've hoped that our shop could've been the one to change your mind about mechanics. The reason we have so many positive reviews is because most of the time we get it right and we have a 100% client satisfaction guarantee to make up for any time that we don't. Please understand that our goal as professionals is to provide for our families by delivering exceptional service and it appears that in your case we may have missed the exceptional part, so please call me at 801-694-7936 and let's get this taken care of! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
5

Great service at Steve’s in Clearfield. Would recommend to anyone one who is having car troubles.

Thank you Tay, we're so glad you came in!

- Steve's Automotive Specialists - Sandy
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
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