Steve's Automotive Specialists - Millcreek
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Sandy
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Orem
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Hyde Park
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Clearfield
Mon - Fri: 8:00 AM - 5:00 PM
Steve's Automotive Specialists - Santa Clara
Mon - Fri: 8:00 AM - 5:00 PM
5

Steve's automotive is the best mechanic shop I've ever been to . They are so friendly , and timely . They are awesome to work you in with a busy schedule:) highly recommend to anyone !

Kari, we just love having happy clients and thank you so much for sharing your experience because it really helps us know how we're doing!

- Steve's Automotive Specialists - Sandy
5

This place is great when it comes to automotive places. They take there time when explaining repairs and maintenance on your vehicle. The lobby is warm and inviting and they offer refreshments. I personally feel they all decently priced, if your wanting a professional and not a side mechanic or cheap parts. And their guys seem very knowledgeable. Daniel was very patient with me and made sure I understood everything. Thank you.

Miller Ann, our goal is for every one of our clients to have the same experience you just did, thank you so much for sharing it!

- Steve's Automotive Specialists - Sandy
5

Absolutely fantastic service. I have a beat up old truck so I’ve spent my fair share of time in repair shops, but I’ve never felt so welcomed and comfortable as I did at Steve’s. It definitely felt like they were there to help me and get me back on the road with as little stress as possible. They were efficient, friendly, and gave me a loaner car while mine was being worked on so I didn’t have to pay for a shuttle service to work. They even checked out a few minor things I had forgot to ask for when I first dropped my truck off. And when it came time to pay my bill they did everything they could to save me as much money as possible. They are fantastic professionals and I will definitely be using them in the future.

Rob, we strive every day to deliver the service you've just described to all our clients every time they visit us and we're so grateful to have fantastic clients like you, it's why we do what we do, thank you!

- Steve's Automotive Specialists - Sandy
5

Great customer service!

Thank you very much Malynda!

- Steve's Automotive Specialists - Sandy
5

Always thorough, helpful, informative, and honest. Love the people and service at Steve’s Automotive.

We love that you love us, thank you so much Sharon!

- Steve's Automotive Specialists - Sandy
5

This place is excellent. The customer service is amazing and very reliable. They offer thorough inspections and answer all questions no matter what. Would recommend to anyone!

Dijon, thank you very much for your comments and we promise to make sure you have the same experience next time!

- Steve's Automotive Specialists - Sandy
5

I was sent referred here by a neighbor and sure glad. They have a way of explaining repairs that even I understand. And the fact that they take you out to look at the problem is great, I’ve never had that before,

Thank you for allowing us to be helpful. Most of our amazing clients refer their friends and family to us and we really can't thank them enough, we appreciate it so much!

- Steve's Automotive Specialists - Sandy
1

Today was the straw that broke the camels back. I had the exact same experience as “Rick” as posted in these reviews several months back. Today was the third personal experience where I wanted a simple job done and was originally quoted for one price which ended up becoming 3x more than the original. Whether it was a brake fluid job (complete waste imo) for originally just an oil change- where they try to scare the bejesus out of you or a complete transmission job that they said needed to be done what was originally supposed to be another oil change that I purchased as part of the car care plan and the list goes on and on. The car care plan is an opportunity for this repair shop to sell you a menu of miscellaneous repairs. As I stated above, I tried a complete different approach today and this time where I explicitly asked for a replacement of a furnished part and it ended up leading to a repair quote way way more than I was originally quoted. Even after they clearly explained it to me with wonderful techno jargon sarcasm- I could not believe my ears. My instincts and judgement were clearly warning me that their service manager was clearly exaggerating. I may not be a mechanic but I am have a college engineering degree. I am not saying that all of their service people are crooks but they definitely like to pump you for more than what is needed. Sure- one could argue that every single part in an automobile can be repaired for piece of mind - but if it isn’t broken- why the heck should I be spending money to replace it?As for the other case repairs- I ended up getting a second estimate elsewhere for 30% cheaper. Ultimately- this is what we should always be doing regardless. At least they were honest enough today to say for me to take my business elsewhere (yes- you read that right) after a frank calm discussion with their manager today. And that is indeed what I did. I hope this helps you readers get a good perspective on getting single estimates blindly.

Stephen, it sounds like you feel maintenance is a 'complete waste', quoting your comment above, and due to this fact you would never be satisfied with our recommendations because we believe the exact opposite. I appreciate the fact that you acknowledged this was just your opinion and therefore it's appropriate I share that experience over the past 40 years has proven to us as well as thousands of our clients that proper maintenance of a vehicle reduces its overall operating costs as much as 50% over time. You're free to reject our experience as well as the research that supports it and we're free to continue to do all we can to help our clients have worry-free, safe, and reliable transportation. If you would like to discuss this further please call me at 801-694-7936, thanks Stephen! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
5

Amazing people and the best service I've personally ever found! Highly recommend!!

Thank you Miquelle, a great review form a great client makes our day!

- Steve's Automotive Specialists - Sandy
1

The service manager in Sandy was rude and condescending every time I talked to him about necessary and unnecessary repairs on my car. One time he argued with me about a broken casing that was caused by their mechanic. He finally admitted the the mishap and fixed the housing, but only after I had to prove it to him and deal with his humiliation. Every time after that issue , he talked at me with an impatient and argumentative tone. The quotes for repairs given by the Sandy Stevens were a third to half higher than other shops. I was told by other shops that all the suggestions given by Steven's were not needed and that the services suggested had been done just recently before in their shop. The other shops said, Steven's automotive was taking advantage and questioned why they would give me such an unnecessary list and high cost for repairs . The Sandy Steven's Automotive shop was an unpleasant experience and they don't have respectful customer service. After reading other dissatisfied reviews, I see I had similar experiences other customers have had.

It sounds like your convinced that we recommended 'unnecessary' and overpriced repairs and I'm very sorry you feel that way. Just like doctors and other professionals, mechanics may have different opinions regarding what is 'necessary' and what is not, and pricing can vary substantially depending on the quality and warranty of the work being offered, so it appears we're missing the key facts needed to determine whether our pricing is fair or not. Call me at 801-694-7936 and we'll set up a time to meet at any one of our 3 locations and we'll review the work we recommended along with the current state of your vehicle. If I can't prove to you that each recommendation is legitimate based on current conditions or mileage then I'll give you $200 cash for your trouble. I'll talk to you soon! - Richard (Owner)

- Steve's Automotive Specialists - Sandy
2809 South 2300 East Salt Lake City, UT 84109 (801) 466-2886
9245 South 700 East Sandy, UT 84070 (801) 559-7776
925 North State St. Orem, UT 84057 (801) 406-7422
52 West 3900 North Hyde Park, UT 84318 (435) 563-0400
975 East 700 South Clearfield, UT 84015 (801) 820-2015
2291 Santa Clara Dr Santa Clara, UT 84765 (435) 673-6622
Steve's Automotive Specialists is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Steve's Automotive Specialists - Millcreek (801) 466-2886, Steve's Automotive Specialists - Sandy (801) 559-7776, Steve's Automotive Specialists - Orem (801) 406-7422, Steve's Automotive Specialists - Hyde Park (435) 563-0400, Steve's Automotive Specialists - Clearfield (801) 820-2015, Steve's Automotive Specialists - Santa Clara (435) 673-6622 if you have any issues in accessing any area of our website.