I took my '06 Saturn Ion to Steve's Automotive Specialists to fix a leak in my fuel line. The moment I walked in, I felt like they say someone they could take advantage of and did take advantage of her. Once they got my car on their rack and told me what was wrong, they refused to let me take it anywhere to shop around. They charged me over $800 to replace a fuel pump. After further research, I found that other automotive repair shops would have done it for $400. I am not getting even worse gas mileage in my car than I was when I had the leak. I absolutely feel like Mike took advantage of me and ripped me off. I would not recommend this place to anyone, even my worst enemy. This place is dishonest and will rip you off. Tiffani at the front desk was really nice to me.
Celest, I'm so sorry you feel that you were taken advantage of because that is the last thing we would ever want. We have a 100% customer satisfaction guarantee and this review is the first and only indication to us that you were not happy with our service. Please call me at 801-466-2886 immediately and I promise we will resolve this matter! - Richard (Manager)
- Steve's Automotive Specialists - Sandy