I thought I found a gem when I contacted steves automotive. I first called them was put on hold for 10 minutes. finally set an appointment. I got their and they didn't know who I was and asked when I called to make a appointment. They take me in anyways. All I need is a oil change. I waited 1 hour and 30minutes for a oil changed... anywho I was glad it was done, 9pm that night I get a call stating they might have forgotten to tighten my oil screw when I had work the next day at 6am. They offered to tow my car but how was I gonna get to work I was fed up especially with their high price I paid. I had to get off work early to take them the car and when I arrived they were on google for about 20 min not even asking if I needed help. I had reservations and needed to be helped. Finally they get me help and it took 5 seconds literally. I asked if they can fill my oil and they said no because it was right where it needs to be. Of course it's gonna be higher I just drove it on the freeway so my oil is expanded from the heat. They also said I needed a fluid cleaning but I had gotten one 3 weeks ago felt like they wanted to upsell. While I was waiting another customer was complaining about them telling him he needs services done he already did at that shop lol Moral of the story they didn't even say sorry nor offer any sort of service for my troubles.