Their phone is answered by a real person, communication with service people is impeccable, the work is done promptly and at a reasonable rate. Had service done twice here. Will not go anywhere else in the future. Service: Auto engine diagnostic

Rude not professional and over priced!!

Very friendly employees, knowledgeable, prompt service. I would definitely go again.

Amazing customer service! Great work! They will forever have me as a customer. Believe me if you are having car trouble this is the place to go.

Great service! I highly recommend Steve’s Automotive. We have had 3 cars worked on and they have done a great job, honest and upfront. Services: A/C installation & repair, Wheel alignment, Steering & suspension repair

Went to get our car inspected before a big trip due to an engine rumble. After an inspection they ended up replacing a transmission mount (which barely helped). However this review isn't about the fix, it's about the quote. They quoted us over $200 to make the cloudy headlights clear!!! This is an easy thing to do yourself for only ~$15!! They also overquoted us to replace the entire oil filter assembly when it was only a gasket that needed to be replaced. Also one of the techs didn't put back a fixture in correctly. Not happy with this place, the only reason they have such good reviews is due to people being entered into a drawing if they give a good review.

I’ve been indifferent about writing this review, but it’s been a couple of weeks and I’m still as frustrated as when it happened. This is my experience, and I believe people should make their own judgments, but I’m just putting out some facts and have all the paperwork and photos to back it up. And yes, I now realize how easy of a piece this is to fix which makes this whole thing that much more frustrating. I’ve used these guys a couple of times and had, what I thought, was a good, trustworthy mechanic. Last year I bought an older Tundra and took it here to have it inspected and fixed. There were definitely things wrong with it and even though I was quoted lower at another place, I went with these guys because they came recommended by close friends. One of the problems that I had is that the heat plates or flange on the muffler rattled, which was more just annoyance than anything. They charged me for the part and fixed the problem last summer and for awhile it was fine. During the hot days this summer, it started to make the sound again. Given that they offer their lifetime guarantee, I made an appointment and took it back in to get fixed. They did their free inspection and then quoted me to REPLACE the flange, which was the piece that was rattling. I paid the $93 and left with no more rattle. Within 2 days the sound was back. After looking at the picture on the quote they gave me, I crawled under my truck and found the piece they said they were replacing to be same old rusty part with a brand new 10 cent bolt in it. This is when my frustration really started. I talked to some people I knew about the situation. The receipt that I have says that they REPAIRED the part, instead of REPLACED the part like I was initially quoted for. So I thought, okay, they probably charging me their hourly labor rate, the $93, and put a new bolt in thinking it would do the job, which it didn’t. So I took the truck back in just to find out I was right. They offered to replace the piece and not charge me their labor fee but I would have to leave the truck for a day so they could find the right piece, which they couldn’t quote me for at the time. So this is what I was looking at. A place that offered lifetime guarantee, “fixed” this piece last year. It started making the same noise so I brought it back, got charged more money only to have it keep making noise. Now I was told I’d have to leave my truck for a day, which would be 4 times being there, so they could find the correct piece, which they couldn’t quote me at the time, so I risked not having my truck, being charged a ton for a part, and if it was too much then I’d get the truck back, not fixed. As a full time nursing student and full time employee, I left with the rattle, stressing that my next free day wasn’t until December. I came home crying from frustration to find my 80 year old neighbor outside. He asked what was wrong. 3 days later he had ordered the part for $22, crawled under my truck and fixed it himself. It’s been 2 weeks and no problems. I don’t believe this is a bad place, or bad people, but I do believe it’s about the money and that’s what I got. I personally will not be going back or recommending, solely due to the fact that I don’t trust them, but you should make that call for yourself. Also, Rich Heidt I ran into the same thing. No masks were being worn. Pictures: 1st - piece they quoted to replace, 2nd - the quote, 3rd - the bill, 4th - the new bolt for $93

I drove from Chicago to salt lake and my transmission light came on. I called 3 shops and all told me I needed an appointment or that they couldn’t service it until the next day. Steve’s immediately answered and told me not to worry and just bring my car in as soon as I can and they would check it out (amazing) they ran my codes in my car and were absolutely so nice and made me feel comfortable leaving my car with them. They came back and told me everything looked good and that my car was good to go. 10/10 service. If you ever need your car checkout I totally recommend. I’d gladly bring them all the donuts if I could! Service: Transmission

Steve's Automotive Specialists was recommended to me by a friend. They far exceeded my expectations! They were kind and professional. I had to get my brakes replaced. They explained everything to me thoroughly. Their inspection diagnosis and recommendations go right to your phone through a text, which was really convenient. My car was finished same day, really fast. I saved a ton of money using Steve's Automotive Specialists. Also, Kim at the front was so kind and helpful! Service: Brakes