They refused to give me a quote to replace my transmission over the phone. I would have to pay to tow the truck to then for them to give me a quote. I am shopping around for my son and can't afford to tow the vehicle all over the state to get a quote!
Orville, we agree with you that a phone quote would be very convenient, however, without one of our certified mechanics putting the truck through our estimate process we'd have no way to guarantee that any quote we offered was accurate. We'd rather get a 1-star review from you now for recommending that you get a proper, professional, and guaranteed quote than to get a 1-star review from you later complaining that the price to fix the truck was different from the phone quote you initially received. With more than 40 years of experience repairing and maintaining vehicles we know for a fact that phone quotes are not reliable. We have no hard feelings and wish you the best!
- Steve's Automotive Specialists - Orem