Took my 1962 impala to get the carburetor accelerator pump replace and the carburetor cleaned because it wasn’t running quite right. they told me that they put some fuel additive in it and that it didn’t need any other work to the carburetor but it needed a condenser and points me knowing that a condenser only cost around $13 in the high end and points are usually around the same. My bill ended up being $429 they charged me a 300% markup on the parts and $169 dollars in labor. I did not make it a block away before my car stopped running because the accelerator pump needs replaced and the carburetor needs cleaned and to top it off the broke a part of my interior and removed the covers from the emergency brake. Plain and simple they seen the nice car and took advantage of what they thought to be a easy mark.
Michael, I'm sincerely sorry for what sounds like a less than desirable experience. Have you contacted the shop manager? He'll be able to help you resolve your concerns. If you prefer, please feel free to contact me directly at 801-694-7936 and let's discuss how we can appropriately resolve this. - Richard (Owner)
- Steve's Automotive Specialists - Clearfield